Health & Wellbeing

What is it?

Health and wellbeing at work is about several things, it’s more than diet and exercise. It’s a combination of physical, mental, emotional and social stuff. It covers things like the quality and safety of our working environment, right through to how we feel about our work, and our contribution to our organisation.  It’s also about kindness, compassion and respect.  The way we treat others affects both mental and physical health and impacts on the care we then give others.

Good health and wellbeing makes us more productive at work as well as being strongly linked to happiness and life satisfaction.

 

Results

What do we want to achieve?

CHFT believes that ‘One Culture of Care’ is at the heart of what we do.  Good health & wellbeing results in better morale, involvement and motivation. If we are unwell, we’ll be supported to recover or to help us to not go off sick in the first place. We’ll be better at supporting people with disabilities or people who are at the older end of our workforce to continue to add their value and contributions.

Having a reputation as somewhere that values the health and wellbeing of its workforce as well as its patients means that we’ll be able to attract and keep the best new colleagues too.

Here at CHFT we encourage all colleagues to look after each other and themselves in the same way we look after our patients. This way we can build ‘One Culture of Care‘ and make CHFT a great place to work. In order to support this, colleagues have now been given the opportunity to focus on wellbeing and development activities through a protected time initiative. This time will allow colleagues the chance to get involved in initiatives they may have not had chance to get involved in before.  Become a Wellbeing Ambassador to enable your team to embrace this time to rest, reflect and engage.  Contact EngagementTeam@cht.nhs.uk to register your interest.

The image opposite shows a few examples of what our teams have done with their 1 hour wellbeing time to improve their health & wellbeing.

And we’ve even brought in Pets as Therapy (PAT) dogs to help patients and colleagues and what a difference they’ve made.

We’ve partnered with Care first, an Employee Assistance Provider, who provide colleagues access to free wellbeing support 24/7, 365 a week.   You can speak to a trained counsellor or an information adviser for advice on physical wellbeing, financial and legal issues too by telephoning 0800 174319.

There’s also a whole host of online self-help materials available on the Lifestyle Portal at https://carefirst-lifestyle.co.uk/

A username and password will be required to access the site.  Email EngagementTeam@cht.nhs.uk to obtain your log in details.

Daily webinars have been hosted by Care first since March 2020.  A selection of the recorded webinars are available below:-

 

You can listen to each of the webinars at a time to suit you or you can sign up for the live sessions.  Take a look at the wide range of webinars on the Care first website.

Impact

Why is this important at CHFT?

It’s been proved that a workplace that supports our health and wellbeing helps to reduce stress and improve performance.

Good health & wellbeing is a key factor in an organisation's long-term effectiveness. Mindful and energised people practice safely, act compassionately and make good decisions.

Getting this right means a better place for us to work and better outcomes for our patients.

Reality

What is the situation now and what does our feedback tell us?

Our health & wellbeing is one of the most talked about subjects on the tea trolley rounds. Our feedback has been about reducing mental pressures; about how important our work/life balance is; about our shifts and hours and the importance of having breaks; and about things like having proper equipment and reducing risk and hazards.

Must-do's

Asset 44 What must we do?

There’s some guidance and legal stuff that we need to keep an eye on. We need to pay attention to the rules from people like the National Institute for Health and Care Excellence (NICE); the Health and Safety Executive (HSE); and NHS Employers with their Framework for Wellbeing.

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Response

What do we already do and will keep doing? What will we do differently? What will be new and innovative?

We’ll make sure that we continue to provide a professional and comprehensive Occupational Health service to anyone who needs it.

We’ll continue to offer support during significant organisational change and during significant incident investigations. We’ll review what we do in terms of things like risk assessments, our mental wellbeing programme, and our partnerships with other organisations.  In fact, chats and ideas about all of these things have been part of creating our Health & Wellbeing Strategy.

CHFT Health & Wellbeing Strategy during the pandemic focussed on 3 themes: Prepare/Active/Recover

With the easing of restrictions, we recognise how colleagues may be feeling and have developed a revised Health & Wellbeing Strategy that identifies what we, as an organisation, can do to support our colleagues through the next challenging period whilst ensuring One Culture of Care is threaded through all support activities.

 

Measurement

How will we know we’ve done it? What are the key performance indicators (KPI’s)?

For each recipe in The Cupboard there are some key things that we need to measure.  Feeling positive about our health & wellbeing at work will show itself through things such as positive responses in staff surveys; a reduction in people being off work because of sickness; and making sure that everyone who is off work through sickness gets a supportive ‘return to work’ interview.

Data and information for each of these measurements will  change every month.  Have a look at them and find out how we’re doing.

Key ingredients

Select a key ingredient