The annual staff survey shows us what’s good, and what isn’t, about who we are and how we go about our work so we’ll be using the results to tell us where we need to put our energy to improve. There are four areas that will help us to be really clear about performance management.
These are what we’ll concentrate on:
Policies – Oi, you at the back – stifle that yawn! This is important stuff. Policies make things clear and keep us and our patients safe. Policies aren’t the most gripping read but we’re going to make sure that ours are clear and sensible. Clear policies will help everyone to understand our approach to discipline and grievances; or how we have conversations to talk about people’s contribution and well as their development.